Frequently Asked Questions
Find answers to common questions about our collections and services
How do I determine my size in Poupette St Barth?
Our garments are designed with a relaxed, bohemian fit. We recommend referring to the specific size guide on each product page for precise measurements.
What are the care instructions for your fabrics?
To preserve the delicate nature of our hand-printed fabrics, we recommend hand washing in cold water or professional dry cleaning.
Do you offer international shipping?
Yes, we ship our collections worldwide. Shipping costs and delivery times vary depending on the destination country.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. Please contact our customer service team within 1 hour of placement for any modification requests.
Are your prints exclusive to the brand?
Yes, all our prints are unique, hand-designed patterns created exclusively by our in-house studio in St Barth.
Is my payment secure?
We use industry-standard SSL encryption to protect your personal information and provide a secure checkout experience.